CNB Mobile Banking
As an online banking customer, you can access your CNB accounts easily and securely with CNB2GO. There’s no fee from CNB*; it’s secure and available anytime, anywhere!
What you can expect from CNB2GO:
It’s Easy: CNB2GO is compatible with all iOS (Apple) and Android smartphones.
It’s Convenient: Find the nearest CNB locations and ATMs quickly right from your phone. If your smartphone is enabled with GPS, you can also get turn-by-turn directions from your location.
It puts you in Control: Have confidence as you monitor all your CNB account balances, view history, and transfer money between accounts.
It’s Secure: Set near real-time alerts and get notifications about account balances, withdrawals, and deposits.
*Please note that standard SMS Text Messaging and Web Browser application fees from your mobile phone provider may still apply.
Mobile Banking Security
The mobile banking service (CNB2GO) utilizes best practices from online banking, such as HTTPS, 128-bit SSL encryption, password access and application time-out when your phone is not in use. No account data is ever stored on your phone. And in the event your phone is lost or stolen, CNB2GO can be immediately disabled by either visiting the CNB Online Banking website and changing your ”Mobile Settings” or by calling CNB.
While CNB2GO has strong security measures in place, it would be prudent to follow some basic security tips to protect your information:
- Avoid storing sensitive information like passwords and social security numbers on your mobile device.
- Password protect your mobile device and lock it when you’re not using it.
- Be aware of your surroundings. Don’t type any sensitive information if others around you can see.
- Log out completely when you complete a CNB2GO session.
- Protect your phone from viruses and malware just like you would for your computer by installing mobile security software.
- Download and install updates for your phone and mobile apps.
- Use discretion when downloading mobile apps.
- Be mindful of phishing scams from texting, called smishing, which will compromise the device’s security and could allow cyber-criminals to obtain information that will result in online banking fraud.
- If you change your phone number, remember to update the ”Mobile Settings” on your CNB Online Banking account from a PC as soon as possible.
- If your mobile device is lost or stolen, contact your cell phone provider and CNB as soon as possible.
- Monitor your accounts regularly and report suspicious activity to CNB immediately.
- If any other questions, please call (843) 488-8360 during regular banking hours.
Questions about CNB mobile banking?