Contact Us

Important Contact Information:

For Customer Service

Call 843-248-5721

Sign Up for e-Statements

To sign up for e-Statements, simply connect to Net Teller, click on the ‘e-Statements’ tab, then fill out the enrollment form. If you have any questions, please complete the form below, and a representative will contact you shortly.

CNB Access and Automatic Transfers

Call 843-248-7118 or 843-238-9657 any time of day or night for automated information you need quickly and easily.

Email Us

We take your privacy seriously and want to protect all personal information that you forward to us. Sign up for a secure email account using your email address and your own personal password. Contact CNB via secure email if you have questions about our products and services or need to contact us regarding your CNB banking experience.

Mail Payments to

The Conway National Bank
Attn: Credit Card Department
PO Box 320 Conway, SC 29526-0320

CNB Cards

For Help with your CNB Credit Card

Call 843-488-8450

To Report a Card Lost or Stolen

Call 866-563-1335
Or email us at

Note: For security purposes, please do not include your credit card number, social security number or expiration date in your email. Indicate your phone number and email address so that we can contact you if necessary.

CNB Debit Card or ATM Card

To immediately report a lost or stolen Debit Card or ATM card during business hours please call 843-488-8413.

To immediately report a lost or stolen Debit Card or ATM card after business hours please call 800-383-1000.

When activating your new debit card, it is necessary for you to establish a Personal Identification Number (PIN). You may use your current PIN or choose another. If you activated your new card and did not enter a PIN number, it will not work as a debit. It will work as credit only. Please call back from the phone number we have on file and activate the card again. Be sure to add your PIN at the end. The activation line number is 800-717-4923.

To dispute a charge call 833-288-1126.

To report fraud call 866-508 2693.

Other Inquiries